Hiring the best employees makes the most sense for anyone in business. Whether you run a small business or manage a major corporation, success frequently hinges on the work performed by subordinates. Putting the right people in the right jobs, however, doesn’t always go off smoothly.
Sad to say, a presumed best and brightest employee may turn out to be a nightmare. The situation sometimes proves unavoidable. Unfortunately, a lot of guessing and speculation goes into the hiring process. A resume tells the tale about experience and education, but you never know how an employee will work out until he or she starts the job.
You can take additional steps to reduce the likelihood of hiring a “lemon” of an employee. Requesting a background check on a new hire makes sense. Not every company goes for the extra expense associated with background checks. Any money saved won’t be worth much if a disastrous employee ends up costing you far more.
Keep from Losing Customers
Customers are the lifeblood of any business. Employees must excel at customer service to keep clients returning. A worker with a track record for ineptitude and other problems could turn even the most loyal customers off. Customers lost generally don’t return. Look closely at employee background screening information for anything that might indicate the person won’t care about customer service or doing his/her job the right way. A flippant or poor attitude could cause irreparable harm.
If you were wondering why background checks may be helpful, here are four illustrative reasons:
Cut Down in Unnecessary Turnover
Hiring followed by firing doesn’t contribute to maintaining stable retention in the office. Hiring people who either quit or face termination upends operations. Easily replacing someone who recently joined the company isn’t always easy. Frequently replacing employees comes with excessive costs. Think of all the money that goes into hiring someone. Expenses range from advertising a job to dedicating personnel resources to onboarding. Any capital directed towards these functions tabulates to a loss when the employee leaves.
Several different reasons contribute to employee turnover. Hiring a toxic worker is one of them. A background check may reveal negative information about a would-be hire. Discovering the information may lead to passing on hiring that person.
Keep Employee Morale High
Bad employees are like a venomous virus that infects the computer. Their problems tend to replicate in the workplace. A bad employee impacts other office workers. The troublemaker starts to create problems with coworkers and supervisors. Staff morale could take a nosedive as a result.
A background check might review all significant information that speaks about the character of the applicant. While everyone deserves a second chance, beware of serious red flags that hint at potential trouble. An office environment benefits from harmony. An employee capable of following the rules and working well with others will likely contribute to this harmony. Someone incapable of doing so probably won’t be a good fit.
Reduce the Chances of Civil Suits
Firing a horrible employee doesn’t automatically mean the damage caused by the worker is over. A poor-performing employee could drag a company into a lawsuit. Someone who doesn’t perform the necessary due diligence could injure someone out of neglect. A worker who harasses another employee may bring legal woes to his employer. An employee with a track record of financial troubles may do something unethical resulting in litigation. Yes, many civil suit scenarios might unfold.
Records of previous civil actions could exist for an applicant. Look over those records to see if he/she may present a liability that makes you feel uncomfortable.
Consider it wise not to be dismissive of employee background checks. Quality employees serve as assets to a business. Awful employees can sink even the best company. Try to separate the good from the bad applicants. Review background checks before completing the hiring process.